This page explains how Tikit orders what you see: the listings on an event, search results and the event list. Nobody can pay to be higher up.
1. Listings on an event
By default listings are ordered by price — the cheapest first. The price we order by is the lowest still-available ticket price in that listing.
When two listings have the same such price, the one posted for that event date first is higher. That time survives a repost — removing a listing and posting it again moves nobody up.
You can change the order yourself: newest first or most expensive first.
Each listing also shows the seller’s name and how many deals they have completed on Tikit, or that they are a new seller. That does not affect the order. Your own listing is marked “Your listing”.
Once an event date has been announced as cancelled, listings for that date are not shown in the event’s list of listings. If the date is reinstated, they appear there again under the same rules.
2. Search results
When you search, we match your text against event names, descriptions, venues and cities in three ways at once:
- by words — with Latvian word-form handling, so “koncerti” also finds “koncerts”;
- by spelling — so a typo still finds the event;
- by meaning — this part is computed by Google Gemini, comparing the sense of the text rather than the letters.
The three are combined into one list with fixed weights; a match on the name counts for the most. If you type an event name exactly, or the start of it, that event is first.
Filters — category, city, venue — only narrow the list. They reorder nothing. We show only events that still have an upcoming date, or a date that was postponed and has no new date yet (for up to 90 days after the original date).
3. The event list
In the event list, events are ordered by their nearest upcoming date — the soonest first. Past dates are not shown, and filters do not change this order.
4. A position cannot be bought
Tikit has no advertising and no promoted or paid listings. We take no money from buyers, from sellers or from organisers, and there is no commission. Nobody can pay to be higher in the list or in search.
The order is decided only by what is described above: price, the time a listing was posted, how well it matches your search text, and the event date.
5. Who you are dealing with
You buy the ticket from another private individual, not from Tikit and not from a trader. The contract is between the buyer and the seller; Tikit is not a party to it. Consumer protection law does not apply to such a deal — the rights you would have against a shop do not apply here.
- The seller is responsible for the ticket — that it is genuine, that it is theirs and that you receive it.
- The organiser is responsible for the event — whether it takes place, changes or is cancelled.
- Tikit is responsible for the platform — search, ordering, the chat and how we handle reports about content.
If something is wrong, report it in the app or through the web form. How we handle reports is described in the Terms of Use. Send questions to support@tikit.lv.